Cancel Membership
Before You Go...
Have you attended our Living Grief group? This group was designed to support members that have healed from the painful emotions immediately following a loss and are learning to adjust to their new life while honoring the memory of their pet.
Need a break?
Will you be traveling? Have a busier than usual month? You can suspend your account temporarily by pausing your account.
Streamlined Support
If you need more specific support, check out these streamlined support options.
Still want to Cancel?
- Log In: Customers need to log into their member account.
- Navigate to Settings: They should click on their avatar (or profile picture) in the header of the page.
- Select Settings: From the dropdown, they should choose "Settings".
- Find Billing Info: Inside the Settings page, they'll need to find the "Billing Info" section.
- Initiate Cancellation: They'll find the "Cancel" button within the Billing Info section. Clicking this will start the cancellation process.
- Confirm Cancellation: They will likely need to confirm their decision to cancel their subscription